# App privacy > No pictures, ever: Poxture App never saves, shows or sends a camera picture, and camera images never leave your Mac. What the app sends: usage events with a random install number, a daily record of posture numbers with no install number, its log only when you send a report or say a nudge was wrong or missing, and your activation key to Dodo Payments to check it once you buy. The only images that ever leave your Mac are screenshots you add to a report yourself. Canonical: https://poxture.com/privacy/app - [App privacy](https://poxture.com/privacy/app) - [Website privacy](https://poxture.com/privacy/website) - [Terms](https://poxture.com/terms) - [Refunds](https://poxture.com/refunds) Last updated 2026-11-09 In short - No pictures, ever. Camera images never leave your Mac. - The app sends usage events with a random install number, never your name or email. When you say a nudge was wrong, it sends the app's log from the last 5 minutes, with no install number. See What Poxture App sends. - The app's log reaches us when you press Send on a report, or when you click a pick to say a nudge was wrong. On this page - What Poxture App keeps on your Mac - How to check it yourself - What this website collects - When you buy Poxture App - Who handles it for us - Your rights This page is about the app: what it does with your camera and what it sends. What this website collects is on [Website privacy](https://poxture.com/privacy/website). ## What Poxture App keeps on your Mac Your camera images never leave your Mac. Poxture App reads each frame on your Mac and keeps numbers, not video, like how far you lean. No camera image or video is ever sent anywhere. ### The camera The camera is off whenever Poxture App isn't checking your posture: when you pause, outside your work hours, during calls if you choose, and when the Mac is locked. While Poxture App is checking, the camera comes on for a moment at each check. It stays on while your posture looks off and Poxture App waits to be sure. It also stays on while a nudge's card is open: the panel under the glow that shows how to fix your posture. Once the card closes, the camera goes back to a moment at each check, even while the orange glow still shows. When a check finds your posture fixed, the camera stays on a few seconds to make sure, and it may stay on until the next check. In Settings you can choose to keep it on while Poxture App is checking. ### No pictures, ever Poxture App never saves or shows a camera picture. It reads each frame in memory and drops it. It also keeps a few numbers about the straight lines behind you, like a door frame or a shelf, so it knows which desk you're at. Never a picture. ### Does Poxture App work without internet? Yes. Your posture is checked offline, on your Mac. The checks and your free hour need no internet, so you can turn off Wi-Fi and Poxture App keeps checking. Usage events wait on your Mac for up to 30 days and are sent when you're back online. Older ones are deleted unsent. Sending a report and checking for updates need the internet. Poxture App checks your activation key online about every 30 days. If you're offline, it keeps working for 30 more days. ### What Poxture App sends Here is what Poxture App sends, and when. None of it is ever a camera picture. 1. Usage events - What's in them: what happened, such as "nudge fixed", plus details such as your plan, the app version and build, the macOS version, the kind of Mac, how many screens it has, and the day you installed. Each one carries a random install number made on your Mac. - What's never in them: your name, your email or your activation key. - Once a day, it sends a short record of that day, such as minutes checked, away, paused and in calls, nudges, fixes and nudges you marked wrong, which habits are on, and the share of checks it couldn't judge. - Separately, once a day, it sends a record with no install number, dated only to its week, with details such as your rounded share of time in good posture, whether you wear glasses and how many days since you installed. - They go to PostHog's EU cloud and are deleted after 3 months. - Supporters can turn this off in Settings ▸ Privacy ▸ Help improve Poxture App. - Turning it off sends one last note, with no install number, saying sharing was turned off. 2. When you say a nudge was wrong - When: you click a pick under "Think this is wrong? Tell Poxture App", choose a reason under "This nudge was wrong" in the menu, choose "Poxture App missed something…", or press Send on "Something else…". - What's sent: your pick, the habit it was about, where you clicked, any words you typed, the app version and your plan, plus Poxture App's own log from the last 5 minutes. That log is words and numbers only, such as: - the time of each line, with your time zone; - your posture numbers: angles, how long you held them, and where your face, hands, brows, head and shoulders sat in the camera view, as positions; - how many faces were in view, and where a second face sat, as a position; - your settings, such as work hours, the nudge pace, snoozes, the glow and chime, and which habits are off; - your setup: laptop or monitor, the lid angle, full screen, camera effects, Reduce Motion, sitting or standing; - whether you were on a call, at the desk or away, and how many seconds since you last used the keyboard or mouse; - what the app did and showed, such as nudges, cards, hints, your Right and Wrong marks, sleep, lock and pause; - the names and results of the app's own network calls (never an address or contents), and how fast the app ran. Screens and desks get one-off names in place of their ids. - What's not: no install number, so we can't tell which Mac sent it. - This is sent whatever "Help improve Poxture App" is set to. Turning that switch off stops the pick's count in your usage events, not this upload. - We delete it once we've used it to fix the problem, and never keep it more than 30 days. - A count of the pick also goes with your usage events. { "appVersion": "Version 0.11.5 (1a2b3c4)", "kind": "pick", "note": "", "parts": { "log": { "bytes": 2310, "encoding": "gzip" } }, "schema": 1, "summary": { "habit": "head_down", "pick": "wasnt_doing_it", "plan": "free", "src": "card" } } Part of what one click on "I wasn't looking down" sends: the pick itself. The last 5 minutes of the log goes with it. No picture and no install number. 3. When you send a report - When: only when you press Send on Report… (in Help) or on Report a bug from a hint. - What's sent: your note, the email you typed (if any), the app's log (words and numbers only) and any screenshots you choose to add. Also a random number that stays the same for every report from this Mac, the app and macOS version, and your Mac's model id (such as Mac14,2). - Cloudflare stores it for us, notes your country, and emails it to the founder. - How long: kept 90 days. To have a report deleted sooner, write to [support@poxture.com](mailto:support@poxture.com) with its date. - Your email address is used only to reply to that report, never for marketing. 4. Activation and updates - Activation: your activation key goes to Dodo Payments to check it. - Updates: a daily check asks poxture.com for the latest version and sends nothing about you. - Details are under When you buy Poxture App. 5. Never sent: camera pictures, video or camera frames. Poxture App reads each frame in memory and drops it. The only images that ever leave your Mac are screenshots you add to a report yourself. Lawful basis: legitimate interest (GDPR Art. 6(1)(f)), making the app work better, fixing what it gets wrong, and answering what you report. What poxture.com itself collects is on [Website privacy](https://poxture.com/privacy/website). ## How to check it yourself You don't have to take our word for any of this. Each check below needs nothing from us. ### Watch the camera light The green light comes on for a moment at each check. It stays on while your posture looks off and Poxture App waits to be sure, and while a nudge's card is open (the panel under the glow that shows how to fix your posture). Once the card closes, the light goes back to a moment at each check, even while the orange glow still shows. When a check finds your posture fixed, the light stays on a few seconds to make sure, and it may stay on until the next check. Pause Poxture App or lock your screen, and the light stays dark until you're back. ### See what it keeps Poxture App writes no video and saves no pictures. Look through the app for a camera picture: there is none to find. ## What this website collects What poxture.com collects when you visit, and the cookies it sets, are on their own page: [Website privacy](https://poxture.com/privacy/website). ## When you buy Poxture App Dodo Payments is the merchant of record: it sells Poxture App to you, takes the payment, handles sales tax and VAT, and emails your activation key. It handles your payment details under its own [privacy policy](https://dodopayments.com/privacy-policy); we never see your card. Dodo Payments shares your name, email address, country and order with us, so we can answer you and handle refunds. Lawful basis: the contract with you (GDPR Art. 6(1)(b)). After you pay, Dodo Payments brings you back to poxture.com/thanks with your activation key, the email address you paid with and the payment's ID and status in the address. That page removes them from the address bar (when JavaScript is on) and keeps nothing. Cloudflare, which hosts the site, receives the address when it serves the page; its Web Analytics does not record that part of it. When you enter your activation key, Poxture App sends Dodo Payments the activation key and a random name for this Mac ("Poxture Mac" and six random characters, never your computer's name). After that it sends the activation key and the ID Dodo Payments gave this Mac: to check it about every 30 days (once a day while a check can't get through, and when you ask it to check), and to give this Mac's seat back when you deactivate it or when an activation key turns out to be for a different product. It sends nothing else, and never an image. Poxture App downloads poxture.com/version.json when it starts, once a day, when you open its support window and after you enter your activation key, to show the current price and your badge. It sends no activation key and no personal data; like any visit, Cloudflare sees your IP address. The same file tells Poxture App when a newer version is out, and the menu then offers to update. Only when you click Update does Poxture App download the update's list (poxture.com/appcast.xml) and the new version from poxture.com, check its signature, install it and restart. It sends no activation key and no personal data, and nothing is downloaded or installed without that click. ## Who handles it for us Three companies process this data for Poxture App, and a fourth is involved only if you choose to play a video. All are US companies. PostHog keeps its data in its EU cloud; the others may transfer your data to the United States. The website also uses Microsoft Clarity: see [Website privacy](https://poxture.com/privacy/website). - Cloudflare, Inc. hosts and protects the site, runs its Web Analytics, forwards support mail and stores reports and wrong-nudge picks. Its safeguard: Cloudflare states that it is certified under the EU-U.S. Data Privacy Framework, and that its Data Processing Addendum includes the EU Standard Contractual Clauses. [Cloudflare's GDPR page](https://www.cloudflare.com/trust-hub/gdpr/). - Google LLC hosts the support mailbox and runs Google Analytics on the website (through Google Ireland Limited for visitors in the EEA). Its safeguard: Google states that its Data Processing Addendum applies the EU Standard Contractual Clauses, or another recognised transfer solution, to restricted transfers. For Google Analytics, Google's data processing terms include the EU Standard Contractual Clauses, and Google states that it is certified under the EU-U.S. Data Privacy Framework. [Google's Data Processing Addendum](https://cloud.google.com/terms/data-processing-addendum). - PostHog Inc. stores the app's usage events in its EU cloud. The website does not use PostHog. - YouTube, a service of Google LLC, plays the guide videos, only when you press play. Until then nothing is sent to it. The player is YouTube's privacy-enhanced mode (youtube-nocookie.com). Once a video plays, [Google's privacy policy](https://policies.google.com/privacy) applies to it. ## Your rights You can ask us for access to the data we hold about you, to correct it, to erase it, and to object to how we use it. Write to [support@poxture.com](mailto:support@poxture.com). You also have the right to complain to a supervisory authority, for example the one in the country where you live. ## Related - [Website privacy](https://poxture.com/privacy/website) - [Terms](https://poxture.com/terms) - [Refunds](https://poxture.com/refunds)